Warranty Claim Process

We stand by the quality of our products and offer a straightforward warranty claim process. Follow these steps to claim your warranty:

1. Log in to Your Account:
   Access your account on our website using your registered email and password.
2. Go to 'Orders' Section:
   Navigate to the Orders section to view your purchase history.
3. Select the Product:
   Click on the specific order related to the product you wish to claim the warranty for.
4. Initiate Warranty Claim:
   Find the Warranty Claim option next to the product and fill out the required details, including:
   • A brief description of the issue
   • Uploading supporting photos or documents (if applicable)
5. Submit the Request:
   Once you've completed the form, submit your warranty claim request.
6. Review and Response:
   Our team will review your claim and contact you within 3-5 business days with the next steps.

Note: Ensure that your product is within the warranty period and that the issue falls under our warranty policy terms.

For further assistance, please contact our support team at customercare@bikenbiker.com.